Welcome to Syntax's IT Services

Syntax's IT Services specialise in providing services, systems and solutions that realise the potential of people. We work closely with our clients to improve infrastructure and skills through the delivery of solutions across five key service areas. Look at our Services section to find out more.

 
 

Sage CRM

Sage CRM offers out-of-the-box but configurable business process automation.

PDF Image Download CRM 6.2 Brochure PDF

With Sage CRM, you can quickly analyse, manage, and synchronise sales, marketing, and customer care activities across all points of contact, giving you true business visibility.  It links all departments to a single system that is deployed across an Internet architecture providing obvious efficiencies in terms of deployment, maintenance and access.

Sage CRM Can Help Your Company to :

  • Improve Sales Performance:
    Sage CRM gives you the tools you need to sell more effectively. Sales users have instant access to calendars, accounts, reports, pipelines, contacts and call lists and all sales information is stored centrally making it easy to track and report on.

 PDF Image Download CRM Sales Force Automation PDF

  • Plan, execute and audit more targeted marketing campaigns
    Sage CRM makes it easy for you to track each phase of a marketing campaign and provides all the tools you need for meaningful analysis and powerful campaign measurement. You can profile customers and prospects based on specific criteria and this, along with direct integration to mass email and CTI functionality, makes Sage CRM an invaluable tool for successful marketing.

PDF Image Download CRM Marketing Automation PDF

  • Efficiently resolve customer issues
    Sage CRM provides customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, emails and documents sent and received. Armed with this customer knowledge they can handle customer queries more efficiently, which in turn enhances and strengthens the customer experience whilst improving job satisfaction.

 PDF Image Download Customer Service Automation PDF

The Syntax I.T. Services planning and work resulted in a fault-free go live on the Monday morning. This was a business critical project for us and I am delighted with the planning, execution and support that I received from the team.


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Managing Director, MHP Limited
www.m-h-p.co.uk