Quality Manager - CE19999
- ICT in NHS
- Position type
- Key skills
- West Midlands
- Salary (from)
- Actual Rate
- 40 - 45k
- Contact name
- Caroline Evans
- Contact telephone
- 01332 293 605
- Contact email
- Last Updated
- March 28th, 2018
Responsible for assisting the QHSE Manager in all aspects of quality activities in relation to the company's BS EN ISO 9001, OHSAS 18001, Rail Industry / Client accreditation's.
Review of company procedures and processes to ensure that continuous improvements are maintained to meet company business objectives, strategy, customer expectations and meet any legislative requirements.
Management and development of the companies, safety critical work competency management system, approvals, procedures andamp; training records.
This will also include assisting with the company's Health, Safety andamp; Environmental systems and procedures within the main offices, on site locations and advising on issues pertaining to meeting applicable legislation and regulations within the company.
Reporting to QHSE manager on the company's quality performance and recommendations for improvement.
Management of Internal / External audit processes.
Management of key company processes to include: Surveillance audits at work locations, SQA activities Liaising with procurement (First Article Inspection audits, surveillance at suppliers to monitor conformance /performance and produce formal reports.
Ensuring site staff competence assessments and records are maintained and developed as part of the company's risk management strategy.
KEY PERFORMANCE INDICATORS
Production and monitoring of the internal audit schedule.
Internal audit reports of the company's performance against its QMS processes / procedures to the audit schedule. To include management of improvement opportunities raised during Internal and external audits.
Surveillance reports for off site visits and closure / follow up of issues found
First Article Inspection audit reports as defined on each project.
NCR management and closure
Management of KPI data and liaising with other departments to implement improvement measures and techniques.
Strong practical knowledge and expertise in the implementation and on-going development of management systems, based on recognised standards such as BS EN ISO 9001.
Strong practical knowledge and expertise in the implementation and on-going development of management systems to meet the requirements of the Rail Industry Supplier Approval Scheme (RISAS) andamp; Rail Industry Supplier Qualification Scheme (RISQS)
Recognised external Lead auditor qualification.
Understanding of a competence management system for safety critical supply andamp; services.
Effective communication skills including report writing and the ability to influence and interface with senior management, customers, suppliers and company staff across all levels.
Relevant expertise in developing audit programmes for a similar organisation.
Workings of a Quality Management System within the rail industry.
Detailed knowledge of ISO 9001.
Excellent understanding of auditing and audit schedules.
Understanding of competency management systems.
Understanding of 8D reports, Design and Process FMEA's to assist investigations and preventative measures to be adopted.
SKILLS AND COMPETENCIES
Good team ethic, communication skills and ability to be part of finding solutions to any issues they raise during work activities.
Be able to manage staff in a fair and impartial manner and plan work activities to achieve company objectives.
To inform and update on Quality Issues to all levels of seniority.