Syntax scores well in the latest Contractor Satisfaction Survey

24th Jul 2014

The latest results in the Syntax Contractor Satisfaction Survey are in.....

“Excellent level of service from the team”

“Very easy (to contract through Syntax)

“Efficient process which works very well!”

“Accounts department always helpful – everything always on time – thank you!”

“I enjoyed contracting through Syntax and I will recommend Syntax to my colleagues to. Thank you”

 

100% were very happy or happy with the information they were given about the role they needed to perform

96% were very happy or happy with the information they were given on submitting timesheets

93% were very happy or happy with the information they were given about payments

100% were very happy or happy that they were clear on who points of contact were within the business

100% said that any queries were dealt with in a timely and efficient manner

97% said that payments were processed accurately and ontime.

100% would contract through us again and recommend us to friends/colleagues.

 

Jeremy Gibson, Sales Director, commented,

“I’m very proud to see us achieve amazing results like this again in our latest satisfaction survey. It’s a real team effort and is only achievable due to our Consultants, Resourcers, Sales Administrators, Finance team, and everyone else working together to the same goal, which is to give our clients and contractors a gold standard level of customer service which they wouldn’t get elsewhere.

Well done to all the team!”

The results will continue to be published on the website and all our social media outlets.