Welcome to Syntax's IT Services

Syntax's IT Services specialise in providing services, systems and solutions that realise the potential of people. We work closely with our clients to improve infrastructure and skills through the delivery of solutions across five key service areas. Look at our Services section to find out more.

 
 

Support Solutions

Syntax provide support, systems and/or new product installations for a wide variety of small and medium sized organisations across diverse industry sectors. Our extensive experience and unrivalled industry knowledge is available to you to address and resolve your IT problems and challenges.

IT Support

A unique combination of proactive and reactive support service ensures that Syntax clients never have to worry about system failure or down time.

The important difference in the Syntax service is that it is both proactive and reactive. It is proactive in that we do not wait until you have a problem. We regularly monitor the performance of your computer installation to avoid problems arising.

This is done through Scheduled Planned Preventative Maintenance (SPPM). Prearranged visits to client's offices ensure that all computers, networks, software and servers are running efficiently, that critical updates to software are installed correctly and security systems are operating at their optimum level.

It is reactive in that if problems do arise you get a speedy response to make certain your business does not suffer and down times are minimised. This fast response support for computer software and hardware is delivered via telephone, VPN (Virtual Private Networks), remote dial-in access and where necessary, on-site assistance.

There is even a back up and disaster recovery advice service. We will set up back up routines on your servers to protect and save vital data. When even the most advanced technology can go down, this is a wise precaution and Syntax IT Services will help you every step of the way.

Network Support

Syntax design, install and support Local Area Networks (LAN), and Wide Area Networks (WAN) as well as the set up, commissioning and support of Internet connections, email systems and web site hosting.

Increasingly, business owners and managers want to monitor their company's moment-to-moment activities when they are away from the office, even when overseas. Syntax have experience of a wide rnage of remote access solutions to enable contact with an office network using computers, laptops and other mobile devices.

The level and scope of Syntax's support services is unrivalled, as the constantly increasing list of satisfied clients will confirm.

Syntax provide Atlas with the confidence to compete at a very high level of manufacturing expertise, the level of support feels like we have our own IT department working within the business.


Shaun Moloney.
Managing Director - Atlas Composites Limited
www.atlascomps.co.uk