IT Support Analyst

  • Permanent
  • North Yorkshire
  • Salary: £25000 Per Annum + On-Call Allowance + Benefits

Website Daniel Leahy

-20741P

IT Support Analyst
Malton (North Yorkshire)
Permanent 
£25,000 + On-Call + Benefits

IT Support Analyst needed for a superb permanent career opportunity based in Malton (North Yorkshire). Start ideally in October/November 2022.

A chance to join a leading global manufacturing business. Working as part of an IT Support & Operations Team providing providing 24/7 cover on shift-rota basis.

Key experience + tasks will include:

  • Diagnosing, trouble-shooting and resolving IT support incidents for end users across a range of IT Software / Hardware.
  • Managing IT change and service requests to agreed service levels (SLAs).
  • Escalating any serious or complex IT issues to address recurring service issues.
  • Liaising with end users, external 3rd party suppliers + customers both face-to-face and remotely.
  • Ensuring IT asset management process is followed for end user devices, including user access control and licencing.
  • Must have a full UK driving licence and be open to travel to other sites.
  • On-call rota (1 week in 4), with additional on-call allowance payment.
     

    Please upload CV in PDF format


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